CSX-Sucks!

Courtesy and Professional CSX Style

You'll do what yer told, you little &%#$@!!!

    CSX likes to picture itself as a company where all of it's employees, customers, and contractors are treated with the highest levels of courtesy, professionalism, and respect. The employees, customers, and contractors know differently....



Showing 1-20 of 12252 articles posted under "Courtesy and Professionalism, CSX Style"

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Name: Retired now
E-mail: 
Employed as: Conductor, for 30+ years
Posted: 21 October 2017

And......back when each terminal had crew callers, before late 1987 &
they started consolidating that dept. -- it was ONE hour call.

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 21 October 2017

One thing you forgot to mention is a lot of railroader, have a high
divorce rate. Child support spouse payments etc. It takes a good woman
to stay with a railroader.

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Name: history
E-mail: 
Employed as: Brakeman, for 20-30 years
Posted: 21 October 2017

Foamers. railbuffs, Public!

Conductor 30+ post brought back some memories from hell. If you didn't
quite understand his post let me help educate you.
when a crew was done working and marked off on their time ticket if
they worked less than 12 hours(11:59) they were subject to be called in
8 hours to return to work. This included the 2 hour call to order them
back to work. So in other words your phone would ring 6 hours after you
got home so they could tell you to come back in 8.
Now lets do some math here. Say you live in the parking lot in a
trailer. You mark off and walk to your trailer. Take 15 minutes to
shower and clean up. 15 minutes to prepare a meal and eat and 15
minutes to do what ever chores or other things needed(read mail,
contact family, etc..) and then give yourself 15 minutes to fall
asleep. You have now lost 1 hour of your 6 hours of rest you are going
to get before they call you to report in 8 hours. That's 5 hours left
to sleep. Think about all the people who lived 30 minutes to an hour
away. Those poor people were totally screwed if they were first or
second out for jobs being called back to back. If you worked over 11:59
you were allowed 10 hours rest. That meant you were called in 8 hours to
report back in 2 (10).  LUCKY SOULS! You were better off making sure you
worked for 12 hours or more. And you did not get any extra time added
back to the 10 hours rest like you do now.
How in the hell did the feds ever allow that to happen to railroaders.
No way in hell that happened to pilots or air traffic controllers.
Thank god after years of derailments and train crashes because
railroaders were just plain worn out that the feds had to do something
about it.  Now we get 10 hours of undisturbed rest. That means NO PHONE
CALLS until 10 hours are up. No calling us in 8 to tell us to come back
in 10. If we outlaw (12 hrs. on duty) we get time added to our 10 hours
rest for every minute we are out there until me mark off.  Say we are
stuck on a train waiting for a ride and it takes us 14 hours to get off
of it and get back to the yard. That will give us an additional 2 hours
to add to our 10.  Get the idea!  Best thing that ever happened to
railroaders. 

So now you ask why the problem with the train line up schedules if we
finally get a few extra hours undisturbed rest? Say you come home and
you have only worked 11:59. You are going to get 10 hours rest.
Well,not really. Depends on how far away you live and how long it takes
you to do your chores, etc, as described above. Most people average 6-8
hours left over to sleep if they know they are going to go right back
out when their 10 hours are up. Before you go to bed you look at the
train line up schedule and you see 3 trains to run. You are 3rd out on
the pool so you assume you will get the 3rd train. That train in not
scheduled to leave until 15:00(3:pm) the next day!  YEAH!!! Now you
think you can stay up a little later and do laundry, shop, yard work or
if you have a family make the wife happy and do something with the kids.
The first train gets called, the second and now all the sudden the 3rd
train is getting called at 7 a:m!  WHAT THE HELL! How could the train
be called 8 hours earlier than scheduled. Better yet they throw a
different train on there that wasn't even on the schedule.  If you
think this doesn't happen then think again!  This has been going on
for years. On lets not forget the extra board men who don't work
pools. They are on call 24-7 until they get to their off day. This
happens to them all the time. Because of this if a person is 1st out to
be called you CAN NOT BE TO FAR AWAY FROM YOUR HOME. You are prisoner to
the phone and your house if you are first out on an extra board. They
pull unscheduled extra trains out of their hats all the time! I myself
have been in the middle or mowing the lawn, grocery shopping, getting
my hair cut, etc. and have been called short and surprised and have to
quit what Im doing and rush back home and finish later.  Yeah, we all
know railroading is a sucky business, but it is not so far behind in
technology that management cant figure out where their trains are and
when they will be arriving that they cant do a better job than what
they are doing. There is absolutely no excuse for any train to be
called 4-8 hours earlier than scheduled. No excuse for a train to show
up out of the middle of know where with no warning for the crew!
Railroaders base their whole lives on what they see on those schedules.
THE COMPANY KNOWS THIS! They don't care. Its the same junk every week,
every month, every year and no one seems the least bit interested in
hearing what we have to say! A lot of people in the public who don't
understand our issues think railroaders do nothing but complain and
bi...h 24 hours a day. Yes, there are those who do and will complain
about anything, but maybe it is because they have been conditioned to
react this way. Valid pay claims not paid, trains screwed up, hours
waiting for trains to show up while you sit in the crew room when you
could have slept a few more hours. Management breathing down your neck
to get out of the yard when they have done everything wrong so you
cant, improper paperwork, no locomotives ready and on and on and on! 
Now we aren't allowed to take turns taking a nap on the engines while
we wait for hours sometimes to move our train or get relieved. No more
using our phones on the locomotive while we sit for hours waiting.
Camera's on the engines watching our every move. Do railroaders
complain and bi...h?  You bet your bottom dollar. And for damn good
reasons. The company created the monsters not the crews!
So now you have a little more knowledge of our "making" over the
years. Some of the battles we have had to deal with and some we are
dealing with now. The next time you read a post from someone
complaining about the train line up schedules you will understand!

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 21 October 2017

By the time Hh is done with CSX he will have things so messed up. That
the new ceo will need employees cooperation. To get CSX back on the
right track. Hh is sick in the head and only cares about his ego now.
He has been paid out and has nothing to lose no matter what he does.
The sad part the board of directors sit back and watch this
performance. They are just a bunch of scared puppits in suits. That
should of shut Hh down long before he lost all those customers.

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Name: training
E-mail: 
Employed as: Corporate office, for 10-20 years
Posted: 21 October 2017

Help

Everyone is quite aware that the training qualification records for
that particular program is not correct for most T&E employees.  It has
not been since the very beginning. There were hundreds of crew members
who did not follow the instructions and never corrected anything or
submitted the corrections to a supervisor to fax to the CMC center.
That system notice came out and was effective Sept. 23, 2015. You can
view your entries and make a note of each one that is incorrect and
again submit them to your supervisor. The information for most crew
members in not correct and the CMC is well aware of this. To be quite
frank, I don't think you will be able to get yours corrected even if
you do submit it to the CMC. The program is not handled correctly. If
you want to protect yourself from being charged for refusing to take a
job that you know you are not qualified for or was never trained on to
begin with, I suggest you make a copy of the entries that are now
entered into your qualification status and correct them by hand. Submit
them to a supervisor and fax a copy to the CMC. Faxing it without a
supervisors signature will not do any good because they require a
supervisors approval for the changes, but it will show you made an
attempt to notify the CMC. If you are charged for refusal to work and
were not provided any chance of qualifying with a pilot you have a
better chance of winning your case if it goes to investigation. Again,
the CMC is well aware that a lot of the information that is documented
is incorrect.

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Name: HELP!!
E-mail: 
Employed as: Conductor, for 1-10 years
Posted: 20 October 2017

ANYBODY!!!!

A couple of years ago the company came out with a bulletin that said we
had to complete an employee qualification screen that listed all the
jobs on the territory where we worked. There were a lot of jobs on
there that weren't in our territory or even on our division.  I did
the screen and gave a list to the supervisor on duty like the bulletin
said to.  I just looked at it and there are a ton of jobs on there that
show Im qualified on them and my expiration on them don't run out until
2019.  This is total bull because a lot of them I was never qualified
on. Not one single time. Some are on other divisions and some I
haven't even heard of the towns or yards they are in. Is this why they
keep calling us all hours of the night for jobs we aren't qualified on?
I thought the whole point of this screen we were supposed to complete
was to let CMC know where we are qualified so they could call the right
people.  This has to be one big joke.  I tried going in and deleting
stuff or remove dates but you cant do anything to the screen.  whats up
with this.  This stuff should be accurate.  It even has some jobs saying
my qualifications are good on jobs as an engineer.   What the hell!

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Name: 
E-mail: 
Employed as: Conductor, for 30+ years
Posted: 20 October 2017

Well, Conductor 1-10:

We've bitched & complained about inaccurate train line-ups for years.
The Unions do try.  You should've been out there when it was only 8
hrs. max. off between tours of duty [if you weren't 12+ hrs. on duty
the previous day] & that time included the notification for work. 

The RRs have to be concerned regarding hrs. of service & whether  
you are rested [per the(newer)law-regulations] for a call to work.
  
They are not concerned with your personal quality of life - never were
& never will be. 
You are considered a lowly profit costing employee that should be
grateful just to have a job.

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Name: Brake test
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 20 October 2017

https://www.google.ca/search?client=safari&channel=iphone_bm&source=hp&ei=CDzqWaOfKMrSjwTBgZDYCw&sjs=3&q=aar+rules+on+number+one+brake+tests&oq=aar+rules+on+number+one+brake+tests&gs_l=mobile-gws-hp.12...2569.20424.0.21630.36.36.0.4.4.0.319.4731.4j29j0j2.36.0....0...1.1.64.mobile-gws-hp..0.29.3702.0..0j46j0i131k1j0i46k1j0i22i30k1j33i22i29i30k1j33i160k1j33i21k1.109.Aw0_FFLk3xs

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 20 October 2017

Just wondering you talk about these trains sitting,well after a train
has a complete air test.And is ready to go. That brake test is only
good for twenty four hours if the train is sitting there not on air.
After twenty four hours of sitting without air it has to be retested.
How does CSX get away with this. Do they just lie on test times on the
forms. I canít see how they can,with all the information entered in
computer. This is a safety issue that should be addressed.

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Name: screwed as usual
E-mail: 
Employed as: Conductor, for 1-10 years
Posted: 20 October 2017

FRA HOS/Fatigue specialist

You people need to step in an do something about this damn train line
ups that CSX just cant seem to get straight!  HH thinks he so damn
smart, why don't you sit down with the geneous and see if he can
figure out how to teach the idiots in Jacksonville how to get train
line up information right on the crew screens. Every stinking day this
monkey outfit calls a train that's not listed on the lineup. Most of
the time its on the extra pools.  And if it isn't the trains are
called at a different times than listed. We all know he doesn't give a
rats butt about how we feel or how our lives are constantly disrupted by
their inept scheduling but our families do. The FRA has a fatigue
specialist that is supposed to be looking out for the best interest of
the public as well as the railroaders.  How can these idiot constantly
call us on short notice and expect us to be able to have any quality of
life or rest properly if they pull trains out of their butts we know
nothing about. This has been going on for so long its not even
laughable anymore. I know for a fact that crews have filed complaints
on these train line up problems.  There have been forms floating around
the yard offices for over 2 years now and not a damn thing has changed. 
Avon yard is one of the worse! They know these trains are out there.
There is no excuse for them not to be on the train lineup on the crew
screen. They probably wont be called on the time they are scheduled but
at least we know its out there somewhere and be ready for a call instead
of blindsided all the time. What the hell do we have to do to get a
handle on this. I know I'm not the only one sick of it.  Its like
beating a dead horse complaining to the Unions.  They aren't doing
dick about this.  There has got to be something the FRA can do about
this.  How much money do we have to collect from all the crews to get
into your pockets?  How big of a bride do we have to come up with! 
I'm sure the press would have a field day with this one if it got out
we were collecting money to bride you into doing something about this! 
Do your job and play ball with us!

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Name: 
E-mail: 
Employed as: Friend or family of employee, for Less than 1 year
Posted: 20 October 2017

I watched HH with the STB. Priceless. The statement about people
"don't know what their doing" He does not give two shits what the
STB thinks. And Sanborn seemed scared shit less of him. He spent most
of his time talking about what a smart guy he is. Sad!

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Name: No service
E-mail: 
Employed as: Conductor, for 20-30 years
Posted: 20 October 2017

Ape 

It doesn't matter. The STB isn't going to do anything more than the
FRA does. NOTHING! There are customers who are lucky to get service
twice a week. Several are still a week behind. The power is so short
trains are backed up. Closing engine shops and sending locomotives
hundreds of miles down the road to be fixed screwed the hell out of the
yards. Minor repairs could have been done on site now crews have to wait
days for power to come back. Stupid idiotic move. The bottom line is the
customers don't really care. If they did they would be marching on
Washington. Their not because their hands are tied. Trying to change
their business to truck shipments will cost them a serious loss until
they can get contracts settled. Ask yourself why the STB isn't
hammering harder.  Answer..... $$$$$$$. Really curious if csx is giving
these customers a discount on service charges to keep them quiet and off
HH's back. Should be showing up in the books. Write it off as an loss
in profits due to operating cost.

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 19 October 2017

I watched Hh in front of stb board,he heís been in front of them twice
he is literally rotting in front of there eyes. He is pumped up on
morphine they is why he is able to be there. Seen this type before he
is not long for this world. At  meeting he is just going threw the
motions and they know it. By entertaining listening to dead man
talking.

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 19 October 2017

I wonder what cindy sanborn will do when she's passed over again to run
the railroad.i can see hunter putting this ken hunt in as ceo over
her.she PROBALY go postal especially after kissing hunters ass from day
one. I would pay money to see the bitches face when she found out she
was passed over. It be priceless, but I think she be better running csx
then a hunter crony.

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Name: 
E-mail: 
Employed as: Car repair, for Less than 1 year
Posted: 18 October 2017

Are there any terminals,where Hh has the car inspectors chalking the
coupler striker casting or carriers yet?

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Name: 
E-mail: 
Employed as: Locomotive Engineer, for Less than 1 year
Posted: 18 October 2017

FRA rules cannot be made more lenient by the company,but they can make
the rules more strict. So FRA is what you go by,if some manager tells
you different you could be fined .Hope this helps.

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 18 October 2017

https://smart-union.org/news/fra-to-make-cell-phone-ban-permanent-7/

  View This Article

Name: LEGAL
E-mail: 
Employed as: Friend or family of employee, for 20-30 years
Posted: 18 October 2017

APE

Let me set the record straight. Your comment that you are unsure if you
can have your cell phone in your grip even if it is turned off is not a
correct assumption. For one, the company requires that you have a
secondary number if you need to be contacted via another phone. An
example would be if you were staying at your away from home terminal in
a hotel. If you are out to dinner, lunch, etc. they have to be able to
contact you. Crews can not be expected to stay by their phones in the
hotel as soon as they are rested. Many stay in the hotel several hours
if not 24 after they are rested. Second, you need an emergency contact
number. If you have a family and someone is injured or needs emergency
assistance then you need a way to be contacted when you are not at
home. If you are on a local job the same rule applies. The dispatcher
is to contact you via the radio and you need a way to contact your
family. Third, I have been told by numerous railroaders that the CMC
calls them on their cell phones in their hotel rooms instead of calling
the front desk and having the call transferred to the room. I am
assuming the callers have learned that the crews may not be in their
rooms and it saves them the time of having to make a second call. If
any manager tell you that you can not carry a phone with you in way,
shape or form then you need to immediately contact your union
representation and file a safety charge for not allowing you to be able
to be contacted or be able to contact any of your family members quickly
if an emergency situation arises. You also need to let them know that
they are not allowing you to be able to be away from your hotel rooms
without the fear of being miscalled. Everyone is well aware that train
schedules are never correct and "GHOST" trains are called out of the
blue. No one should expect any railroader to stay in his/her room by
the phone just because they are rested. If you have any issues with
this it would not hurt to talk to an attorney and find out what your
rights are in regards to your safety and your families ability to
contact you. You are not in an office environment. Can you imagine if
they came out with a law that all truck drivers could not have a cell
phone in their possession while driving their trucks. They had to find
one to use when they arrive at their destination? Im sure CSX has more
common sense than that. At least I would hope so.

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Name: 
E-mail: 
Employed as: Car repair, for Less than 1 year
Posted: 18 October 2017

One thing I suggest you donít do is if you have your phone on you,and
you get a call that does not identifies caller. Donít answer it,because
management knows when your on duty. They call you and when you answer
they hang up. Guess what your busted and pulled out of service.

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Name: 
E-mail: 
Employed as: APE, for Less than 1 year
Posted: 18 October 2017

Right after the cell phone policy came in,the railway police stopped a
tm for driving a company truck talking on his cell phone. It was
reported to the head office and the tm was fired before his shift
ended. It sent a strong message to the rest of us. That they can
enforce the cell phone policy when they want to.

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